Terms & Conditions

Terms & Conditions

This document is an electronic record under the Information Technology Act, 2000. It is generated electronically and does not require physical or digital signatures. These Terms & Conditions are published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

By accessing or using www.ramperfumes.com (“Website”), you agree to be bound by these Terms & Conditions. RAM Perfumes may update these terms at any time, and continued use of the Website indicates acceptance of any changes.

1. User Agreement

By using this Website or purchasing any product from RAM Perfumes, you agree to comply with all Terms & Conditions listed here. If you do not agree, please stop using the Website immediately.

 

2. Disclaimers

  • RAM Perfumes makes no guarantees about the accuracy, reliability, or uninterrupted availability of the Website.

  • RAM Perfumes may use third-party service providers to store or process your information. We do not guarantee the security of your data in events beyond our control.

  • RAM Perfumes is not liable for any damages caused due to hacking, viruses, phishing, or any third-party malicious activity.

  • These disclaimers apply in addition to any other disclaimers on the Website.

3. Membership & Account

  • You may browse as a guest or create an account.

  • You must be 18+ to create an account. Minors may use the Website only through a parent/legal guardian.

  • You are responsible for maintaining the confidentiality of your login details.

  • RAM Perfumes reserves the right to terminate accounts providing false or inaccurate information.

4. Electronic Communication

By using the Website or communicating with us electronically, you consent to receiving emails, messages, or notifications from RAM Perfumes.

5. Use of Products & Services

  • Products sold on RAM Perfumes’ Website are for personal use only, not for resale.

  • Products are non-returnable due to hygiene reasons.

  • If you receive a damaged, defective, or incorrect item, you must contact us within 24 hours of delivery.

  • RAM Perfumes may contact customers for order confirmation, delivery updates, and marketing communication.

6. Fees & Payment

  • Browsing the Website is free.

  • All purchases must be paid for as per RAM Perfumes’ payment policies.

  • If payment is not completed, RAM Perfumes reserves the right to cancel the order or restrict service.

7. Acceptable Use of the Website

You agree not to:

  • Upload or share unlawful, harmful, defamatory, obscene, or offensive content.

  • Violate any laws or third-party rights.

  • Use Website information to mislead, copy, or harm RAM Perfumes.

  • Reproduce, distribute, or copy Website content without permission.

  • Use RAM Perfumes’ trademarks or brand identity without authorization.

8. Limitation of Liability

RAM Perfumes is not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill, arising from use of the Website or products.

9. Indemnity

You agree to indemnify and hold RAM Perfumes harmless from any claims, losses, or damages arising from your misuse of the Website or violation of these Terms.

10. Dispute Resolution

For any disputes, you may contact customer support or email us. We will attempt to resolve issues amicably before legal action.

11. Intellectual Property

If you believe your intellectual property rights have been violated, you may contact us with details. RAM Perfumes will take reasonable measures but is not liable for third-party listings or actions.

12. Governing Law

These Terms are governed by the laws of India. All disputes shall be subject to the jurisdiction of courts located in Dubai, UAE (or your preferred location — tell me if you want India instead).

13. Grievance Officer

As required under IT Rules, the Grievance Officer for RAM Perfumes is:

Name: (Provide Name)
 Email: (Provide Email)
 Response Time: Within 36 hours acknowledgement; resolution within 30 days.

14. General

  • Nothing in this Agreement creates partnership or agency between you and RAM Perfumes.

  • If any clause is found invalid, it does not affect the rest.

  • RAM Perfumes may assign its rights under this Agreement; you may not assign yours.

15. Product Disclaimer

RAM Perfumes’ products are crafted using high-quality ingredients. However, some individuals may experience allergic reactions.
Please review product ingredients before use. RAM Perfumes is not responsible for any allergic reactions or misuse of the products.